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Pigeon Forge Factory Outlet Mall
2850 Parkway
Suite #14
Pigeon Forge, Tennessee 37863
December 15, 2011
RE: JOHNNY AND BRENDA SMITH
d/b/a SUGAR CREEK CARRIAGES
Dear Madam or Sir:
My name is James Gregory, and I am the Operations Manager for the Pigeon Forge Factory Outlet Mall. I am writing this letter in regards to Johnny and Brenda Smith as they were tenants at the Mall during the year 2011.
While at the Mall, Johnny and Brenda Smith conducted carriage rides, using a horse and carriage, throughout the Mall property. Prior to allowing Johnny and Brenda Smith to operate at the Mall, they had to obtain a business permit as well as each month appearing before the City of Pigeon Forge to receive a Special Events License that had to be renewed monthly. Johnny and Brenda Smith performed all necessary steps to operate their business at the Mall as well as in the City of Pigeon Forge.
While at the Mall, Johnny and Brenda Smith had no operating problems or complaints from the general public, customers, or other tenants. The Smith’s had no accidents, while operating their carriages, at the Mall.
Johnny and Brenda Smith left the Mall in good standings and are welcomed back as tenants anytime.
Kindest Regards,
James T. Gregory
Operations Manager
Pigeon Forge Factory Outlet Mall
